1. Introduction

LuxCare Agency ("we," "us," or "our") is committed to protecting your personal data in accordance with the Turkish Personal Data Protection Law (KVKK), the General Data Protection Regulation (GDPR), and other applicable laws. This Data Protection Notice provides a concise overview of how we process your personal data, including sensitive health data, when you use our website at www.luxcareagency.com (the "Website") or our health tourism services.

2. Data Controller

LuxCare Agency is the data controller responsible for your personal data:

3. Data We Process

We may process:

• Contact Information: Name, email, phone number.
• Health Data: Medical history, treatment details, diagnoses (with your explicit consent).
• Usage Data: Website interactions, IP address, browser type.

4. Purposes of Processing

We process your data to:

• Coordinate medical treatments and travel arrangements.
• Respond to inquiries and provide customer support.
• Improve our Website and services (with consent for analytics).
• Deliver personalized ads (with consent for advertising cookies).
• Comply with legal obligations.

5. Data Sharing

We may share your data with:

• Medical service providers (e.g., hospitals, clinics) to facilitate treatments, with your explicit consent.
• Third-party services (e.g., Google Analytics, Facebook Pixel) for analytics and advertising, with your consent.
• Legal authorities, if required by law.

6. Your Rights

You have the right to:

• Access, correct, or delete your data.
• Restrict or object to data processing.
• Request data portability.
• Withdraw consent at any time.
• Lodge a complaint with the Turkish Personal Data Protection Authority (KVKK Kurumu) or other supervisory authorities.

To exercise these rights, contact us at info@luxcareagency.com.

7. Further Information

For detailed information, please review our Privacy Policy.